★
As featured on  Discovery Channel's Faking It
Conference 2026 – Manchester, 19–21 May
0161 250 6262 [email protected]
👤
For Individuals
Discover, build, and certify your emotional intelligence
View all pathways →
Discover & Learn
📊
e-Factor® EI Assessment Flagship
Measure your emotional intelligence with our validated tool
From £149
🎯
Personal Style Assessment
Understand your communication and behavioural style
From £39
🔍
SCAnS® Certificate Popular
2-day body language & behaviour analysis workshop
From £995
📝
Statement Analysis Workshop
Analyse written statements for credibility
From £795
🛡️
iALERT Personal Safety
Situational awareness and threat detection
From £495
Get Certified
🗺️
Certification Pathways
All routes from beginner to certified trainer
🔬
SCAnS® Coder
From £1,495
🎓
SCAnS® Trainer
From £2,995
📋
e-Factor® Analyst
From £1,995
🏅
e-Factor® Trainer
From £2,495
Coaching & Digital
⚡
EQ Accelerator™ Coaching New
1:1 coaching – Foundation, Sprint & Intensive
From £1,495
Self-Paced Digital
💡
Spot the Lie New
From £37
🎬
Body Language Masterclass New
From £147
Browse all digital courses → Workshop calendar & dates →
Conference 2026
Manchester
19–21 May
3 days of expert-led sessions on EI, behaviour analysis & leadership.
View tickets →
Compare EI toolsWorkshop calendarCertification pathways
Explore all individual options →
🏢
For Organisations
Develop emotionally intelligent leaders across your organisation
Overview page →
Corporate Solutions
🎯
Bespoke In-House Training
Tailored programmes at your premises or online
Get a quote
📊
Team EQ Audit Popular
e-Factor® for teams
£129/person (5+)
👑
Leadership & EI Development
Assess → Train → Coach → Review
☕
Corporate Taster Sessions
From £750
Sector Programmes
💰
Financial Services
Fraud detection & client EI
🔒
Law Enforcement & Security
SCAnS for investigators, iALERT for frontline
🏥
Healthcare
Patient safety, empathy & burnout prevention
View all sector programmes →
Get Started
📞
Book a Free Discovery Call
Talk to our team about your needs
Not sure where to start?
Most organisations begin with a Team EQ Audit or Taster Session.
Case Study
How EI Transformed Team Performance
See how organisations improved leadership outcomes with our programmes.
Read case studies →
📊
Assessments
Scientifically validated tools to measure emotional intelligence
All assessments →
Why e-Factor®?
Built on 25 Years of Research
Developed with Manchester Met. Peer-reviewed. Trusted by 25,000+.
Take the e-Factor® →
🎓
Academic
Postgraduate programmes with Manchester Metropolitan University
Academic overview →
MSc Programmes
📚
MSc Applied Emotional Intelligence Flagship
The world's leading master's rooted in EI
🔎
MSc Communication, Behaviour & Credibility Analysis New
Intelligence, security & consulting
Partnership & Research
🏛️
Manchester Metropolitan University
Partnership, research & campus
🧪
Research & Methodology
Peer-reviewed publications & SCAnS
Quick Links
Request a prospectus → Book an academic consultation → Meet Dr Cliff Lansley →
Now Enrolling
September 2026 Intake
Applications open. Blended learning — study while you work.
Request prospectus →
ℹ️
About EmotionIntell
Our story, team, research, and media presence
About us →
Company
🏠
Our Story
Mission, values & 25 years of milestones
👥
Our Team
Dr Cliff Lansley, Aaron Garner & faculty
🌍
Global Trainer Network
Certified trainers across 20+ countries
Credibility
📺
As Seen On / Media
Discovery Channel, Channel 5 & press
🧪
Research & Methodology
Peer-reviewed publications & SCAnS
Contact
📞
Contact Us
Phone, email, Manchester office
🎤
Conference 2026
Manchester, 19–21 May
Featured
Discovery Channel's Faking It
Dr Cliff Lansley: 8 series, 80+ cases as resident behaviour analysis expert.
Watch clips →
📚
Resources
Guides, blog, research, and free downloads
Resources hub →
Learn
💡
What is Emotional Intelligence?
Complete guide
📈
Why EI Matters
Business case & statistics
🚀
How to Develop EI
Practical steps & pathway
🔍
Body Language Analysis New
The science behind reading behaviour
Blog
Emotional Intelligence
22 posts
Body Language & Behaviour
14 posts
Leadership & Workplace
8 posts
Deception & Credibility
12 posts
Research & Science
13 posts
View all blog posts →
Free Downloads
📄
5 Body Language Signals Free
PDF – email sign-up
✅
EI Self-Assessment Checklist Free
Quick self-assessment
💬
Conversation Framework Free
3-step framework
Newsletter
Monthly EI Insights
Join 5,000+ professionals. Free monthly insights.
Subscribe free →
👤
For Individuals
▶
View all pathways →
Assessments
📊
e-Factor® EI Assessment
From £149
›
🎯
Personal Style Assessment
From £39
›
Open Workshops
🔍
SCAnS® Certificate (2-Day)
From £995
›
📝
Statement Analysis
From £795
›
🛡️
iALERT Personal Safety
From £495
›
Certifications
🗺️
Certification Pathways
›
🔬
SCAnS® Coder
From £1,495
›
🎓
SCAnS® Trainer
From £2,995
›
📋
e-Factor® Analyst
From £1,995
›
🏅
e-Factor® Trainer
From £2,495
›
Coaching & Digital
⚡
EQ Accelerator™ Coaching
From £1,495
›
💡
Spot the Lie – Micro Course
From £37
›
🎬
Body Language Masterclass
From £147
›
Workshop calendar → Conference 2026 →
🏢
For Organisations
▶
Overview page →
🎯
Bespoke In-House Training
›
📊
Team EQ Audit
£129/person (5+)
›
👑
Leadership & EI Development
›
☕
Corporate Taster Sessions
From £750
›
Sectors
💰
Financial Services
›
🔒
Law Enforcement & Security
›
🏥
Healthcare
›
Book a free discovery call →
📊
Assessments
▶
All assessments →
📊
e-Factor® EI Assessment
From £149
›
🎯
Personal Style Assessment
From £39
›
👥
Team EQ Audit
£129/person (5+)
›
⚖️
Compare EI Tools
›
🎓
Academic
▶
Academic overview →
📚
MSc Applied Emotional Intelligence
›
🔎
MSc Communication, Behaviour & Credibility Analysis
›
🏛️
Manchester Met Partnership
›
Request a prospectus →
ℹ️
About
▶
About EmotionIntell →
👥
Our Team
›
📺
As Seen On / Media
›
🧪
Research & Methodology
›
🌍
Global Trainer Network
›
📞
Contact Us
›
🎤
Conference 2026
›
📚
Resources
▶
Resources hub →
Guides
💡
What is Emotional Intelligence?
›
📈
Why EI Matters
›
🚀
How to Develop EI
›
🔍
Body Language Analysis
›
Blog
Emotional Intelligence
›
Body Language & Behaviour
›
Leadership & Workplace
›
Deception & Credibility
›
 View all blog posts →
Free Downloads
📄
5 Body Language Signals
›
✅
EI Self-Assessment Checklist
›
💬
Conversation Framework
›
Book a Free Consultation
0161 250 6262 Email us
🧠
Emotional Intelligence

Identifying a genuine smile

A smile is the universal signal of enjoyment, excitement, happiness, and joy….But, not all smiles mean a person is happy. There are some different scenarios when one may display a smile without feeling any happiness at all. For example, this may be out of politeness, or more ironically, used to mask an unpleasant emotion. How then,  can we trust a […]

Read article → Try e-Factor®
XS SM MD LG XL XXL