The Truth about the Communication Formula – 55/38/7

So… you’re at a training seminar on speaking or presentation skills and you’re given the magic formula: 55% of our communications are through body language, 38% through vocal tone, and only 7% through the actual verbal content. However, are you aware that this formula, although taught on most presentation skills courses to this day, has […]

How can psychophysiological changes help us without a polygraph?

I have just completed some work for ITN, a UK TV producer, and we will be highlighting on Channel 5 (August 2017) how the psychophysiological signals gave away Stuart Hazell during a press interview where he was trying his best to disguise his involvement in the horrific murder of his step-granddaughter, Tia. While biometric indicators of […]

Emotional Intelligence – Ability, Trait or mixed?

If you were to review the existing models of Emotional Intelligence(EI) you would find many commonalities and many differences. Some are geared to leadership or work, some to well-being and some more neutral of context and application. Some incorporate traits, personality and other qualities that reflect the research base for the model or the preferences […]