★
As featured on  Discovery Channel's Faking It
Conference 2026 – Manchester, 19–21 May
0161 250 6262 [email protected]
👤
For Individuals
Discover, build, and certify your emotional intelligence
View all pathways →
Discover & Learn
📊
e-Factor® EI Assessment Flagship
Measure your emotional intelligence with our validated tool
From £149
🎯
Personal Style Assessment
Understand your communication and behavioural style
From £39
🎯
Communication Style Assessment
Understand how you interact with others
From £39
🔍
SCAnS® Certificate Popular
2-day body language & behaviour analysis workshop
From £995
Get Certified
🗺️
Certification Pathways
All routes from beginner to certified trainer
🔬
SCAnS® Coder
From £1,495
🎓
SCAnS® Trainer
From £2,995
📋
e-Factor® Analyst
From £1,995
🏅
e-Factor® Trainer
From £2,495
Coaching & Digital
⚡
EQ Accelerator™ Coaching New
1:1 coaching – Foundation, Sprint & Intensive
From £1,495
Self-Paced Digital
💡
Spot the Lie New
From £37
🎬
Body Language Masterclass New
From £147
Browse all digital courses → Workshop calendar & dates →
Conference 2026
Manchester
19–21 May
3 days of expert-led sessions on EI, behaviour analysis & leadership.
View tickets →
Compare EI toolsWorkshop calendarCertification pathways
Explore all individual options →
🏢
For Organisations
Develop emotionally intelligent leaders across your organisation
Overview page →
Corporate Solutions
🎯
Bespoke In-House Training
Tailored programmes at your premises or online
Get a quote
📊
Team EQ Audit Popular
e-Factor® for teams
£129/person (5+)
👑
Leadership & EI Development
Assess → Train → Coach → Review
☕
Corporate Taster Sessions
From £750
Sector Programmes
💰
Financial Services
Fraud detection & client EI
🔒
Law Enforcement & Security
SCAnS for investigators, iALERT for frontline
🏥
Healthcare
Patient safety, empathy & burnout prevention
View all sector programmes →
Get Started
📞
Book a Free Discovery Call
Talk to our team about your needs
Not sure where to start?
Most organisations begin with a Team EQ Audit or Taster Session.
Case Study
How EI Transformed Team Performance
See how organisations improved leadership outcomes with our programmes.
Read case studies →
📊
Assessments
Scientifically validated tools to measure emotional intelligence
All assessments →
Why e-Factor®?
Built on 25 Years of Research
Developed with Manchester Met. Peer-reviewed. Trusted by 25,000+.
Take the e-Factor® →
🎓
Academic
Postgraduate programmes with Manchester Metropolitan University
Academic overview →
MSc Programmes
📚
MSc Applied Emotional Intelligence Flagship
The world's leading master's rooted in EI
🔎
MSc Communication, Behaviour & Credibility Analysis New
Intelligence, security & consulting
Partnership & Research
🏛️
Manchester Metropolitan University
Partnership, research & campus
🧪
Research & Methodology
Peer-reviewed publications & SCAnS
Quick Links
Request a prospectus → Book an academic consultation → Meet Dr Cliff Lansley →
Now Enrolling
September 2026 Intake
Applications open. Blended learning — study while you work.
Request prospectus →
ℹ️
About EmotionIntell
Our story, team, research, and media presence
About us →
Company
🏠
Our Story
Mission, values & 25 years of milestones
👥
Our Team
Dr Cliff Lansley, Aaron Garner & faculty
🌍
Global Trainer Network
Certified trainers across 20+ countries
Credibility
📺
As Seen On / Media
Discovery Channel, Channel 5 & press
🧪
Research & Methodology
Peer-reviewed publications & SCAnS
Contact
📞
Contact Us
Phone, email, Manchester office
🎤
Conference 2026
Manchester, 19–21 May
Featured
Discovery Channel's Faking It
Dr Cliff Lansley: 8 series, 80+ cases as resident behaviour analysis expert.
Watch clips →
📚
Resources
Guides, blog, research, and free downloads
Resources hub →
Learn
💡
What is Emotional Intelligence?
Complete guide
📈
Why EI Matters
Business case & statistics
🚀
How to Develop EI
Practical steps & pathway
🔍
Body Language Analysis New
The science behind reading behaviour
Blog
Emotional Intelligence
22 posts
Body Language & Behaviour
14 posts
Leadership & Workplace
8 posts
Deception & Credibility
12 posts
Research & Science
13 posts
View all blog posts →
Free Downloads
📄
5 Body Language Signals Free
PDF – email sign-up
✅
EI Self-Assessment Checklist Free
Quick self-assessment
💬
Conversation Framework Free
3-step framework
Newsletter
Monthly EI Insights
Join 5,000+ professionals. Free monthly insights.
Subscribe free →
👤
For Individuals
▶
View all pathways →
Assessments
📊
e-Factor® EI Assessment
From £149
›
🎯
Personal Style Assessment
From £39
›
Open Workshops
🔍
SCAnS® Certificate (2-Day)
From £995
›
📝
Statement Analysis
From £795
›
🛡️
iALERT Personal Safety
From £495
›
Certifications
🗺️
Certification Pathways
›
🔬
SCAnS® Coder
From £1,495
›
🎓
SCAnS® Trainer
From £2,995
›
📋
e-Factor® Analyst
From £1,995
›
🏅
e-Factor® Trainer
From £2,495
›
Coaching & Digital
⚡
EQ Accelerator™ Coaching
From £1,495
›
💡
Spot the Lie – Micro Course
From £37
›
🎬
Body Language Masterclass
From £147
›
Workshop calendar → Conference 2026 →
🏢
For Organisations
▶
Overview page →
🎯
Bespoke In-House Training
›
📊
Team EQ Audit
£129/person (5+)
›
👑
Leadership & EI Development
›
☕
Corporate Taster Sessions
From £750
›
Sectors
💰
Financial Services
›
🔒
Law Enforcement & Security
›
🏥
Healthcare
›
Book a free discovery call →
📊
Assessments
▶
All assessments →
📊
e-Factor® EI Assessment
From £149
›
🎯
Personal Style Assessment
From £39
›
👥
Team EQ Audit
£129/person (5+)
›
⚖️
Compare EI Tools
›
🎓
Academic
▶
Academic overview →
📚
MSc Applied Emotional Intelligence
›
🔎
MSc Communication, Behaviour & Credibility Analysis
›
🏛️
Manchester Met Partnership
›
Request a prospectus →
ℹ️
About
▶
About EmotionIntell →
👥
Our Team
›
📺
As Seen On / Media
›
🧪
Research & Methodology
›
🌍
Global Trainer Network
›
📞
Contact Us
›
🎤
Conference 2026
›
📚
Resources
▶
Resources hub →
Guides
💡
What is Emotional Intelligence?
›
📈
Why EI Matters
›
🚀
How to Develop EI
›
🔍
Body Language Analysis
›
Blog
Emotional Intelligence
›
Body Language & Behaviour
›
Leadership & Workplace
›
Deception & Credibility
›
 View all blog posts →
Free Downloads
📄
5 Body Language Signals
›
✅
EI Self-Assessment Checklist
›
💬
Conversation Framework
›
Book a Free Consultation
0161 250 6262 Email us
Home Archives for February 2020
Last updated: 18th July 2025 · EmotionIntell Ltd
Emotional Intelligence

Wielding the Power of Words

We’ve all heard the 19th-century quote from Edward Bulwer-Lytton suggesting that “the pen is mightier than the sword”, and Shakespeare’s early 17th-century observation in Hamlet that “…many wearing rapiers are afraid of goose quills”, and even earlier with Greek Philosopher Euripides in the 4th century BCE reminding us that, “…the tongue is mightier than the blade”. […]

Read article → Try e-Factor®
Emotional Intelligence

Five strategies for emotion regulation – the core of emotional resilience

Emotional resilience is about our ability to cope with, and adapt to, stressful situations – and at the core of this is emotion regulation, the ability to manage our own emotions. This is centred around the Autonomic Nervous System (ANS). The ANS interacts with the internal organs, including the blood vessels, stomach, intestine, liver, kidneys, […]

Read article → Try e-Factor®
XS SM MD LG XL XXL