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Emotional Intelligence

Universal indicators of shame – a blend of Sadness and Embarrassment?

There is widespread acceptance in the scientific community that there are universal indicators for seven basic emotions, though there is little evidence to suggest the same for shame. Shame has been argued to be “an affect – an emotion or feeling – not a thought, drive or interpersonal phenomenon per se”[1] (Kaufman, 1980). This is […]

Behaviour Analysis

The Seven Universal Facial Expressions

Step into the world of facial expressions, where every subtle movement, from a smile to a furrowed brow, conveys a wealth of information without a word being spoken. Our faces, powered by 43 intricate muscles, become the silent narrators of our emotions and thoughts. This complex interplay of voluntary and involuntary muscle movements serves as […]

Behaviour Analysis

The Truth about the Communication Formula – 55/38/7

So… you’re at a training seminar on speaking or presentation skills and you’re given the magic formula: 55% of our communications are through body language, 38% through vocal tone, and only 7% through the actual verbal content. However, are you aware that this formula, although taught on most presentation skills courses to this day, has […]

Behaviour Analysis

How can psychophysiological changes help us without a polygraph?

I have just completed some work for ITN, a UK TV producer, and we will be highlighting on Channel 5 (August 2017) how the psychophysiological signals gave away Stuart Hazell during a press interview where he was trying his best to disguise his involvement in the horrific murder of his step-granddaughter, Tia. While biometric indicators of […]

Behaviour Analysis

When others tell lies – They can’t help but leak the truth.

Think for a moment of a few interpretations of each of these following phrases. Assume that they are said to you by a close friend, or from your spouse or domestic partner: “Are you hungry?” “I hate you” “Go ahead”. The first statement could be a genuine interest in your need for food, or it […]

Emotional Intelligence

Karen Matthews…The real Victim?

Any mother who can allow her child to be open to the abuse Shannon suffered must feel guilty or be evil. I believe that Karen was rightfully convicted following some great police work. However, I have examined the videos and case history and feel we still do not have the full truth here. Between the […]

Behaviour Analysis

A Behavioral Analysis of Ryan Lochte 

4 behavioral indicators that showed Ryan Lochte had more to tell. I’m sure you are aware by now that the ‘armed robbery’ of 4 of the USA swimming team during the Rio Olympics has been found out to be completely false. Whilst the swimmers have now admitted their mistake after being caught out by CCTV, […]

Behaviour Analysis

Using Linguistic Cues for Detecting Fraudulent Accounts

In this Blog we explore the compelling case of using linguistic cues as a powerful tool for predicting and identifying fraudulent accounts. I was talking to a friend of mine discussing performance drags on active equity portfolios. It seem that portfolio managers often experience one or two of the stocks in the portfolio “blow up” exercising downward […]

The Impact of Training in High-Stake Airport Security Contexts

In this paper, we explore the impact of combining two key components of behavioral analysis into a training course. Secondly, we highlight the key to lie detection is in the questions you ask. Unpredictable questions that are no trouble for a truthful person, yet are a major challenge for the liar creating leakage across six […]

Emotional Intelligence

Reading Others – Making Sense of Truth and Lies in an L&D setting

What is it that we see and hear from others that helps us believe they are being truthful? A successful coach or L&D practitioner needs to be able to accurately read the information or feedback given off by their coachee or learner in a variety of settings. But how do you ensure that you capture all that […]

Behaviour Analysis

Peer-Reviewed Research Paper – The Power of the SCAnR model for Public Appeals

Public appeals, news interviews and crocodile tears: an argument for multi-channel analysis Authored by: Dawn Archer and Cliff Lansley Published by: Corpora 2015 Vol. 10 PDF Version In this paper, we propose a Six Channel Analysis System (SCAnS) for the (semi-)automatic investigation of potential deception across all communication channels. SCAnS builds on our current system: Six Channel […]

Behaviour Analysis

Detection of deception in financial industry

We would all be interested in becoming better at detecting lies, wouldn’t we? There should be a lot of money to be made if we were able to single out those misleading and lying corporate executives. However, it is not such an easy task, although we all do tend to believe (deep down inside) that […]

Behaviour Analysis

Rivalry Between Islamic terrorists – understanding behavior

As we step back to try to understand the behavior and the motives of those driven to kill others and themselves for a cause it is interesting to see the duplications and differences between recent tragic events. If we review the latest wave of terrorist atrocities experienced in France, Mali, Tunisia, and Egypt and the continuous threat […]

Behaviour Analysis

Insider Threat – behavior change is key when colleagues are up to no good

A recent article from the Aviation Security sector highlighted the fact that passenger screening technology alone is not enough to handle those with malintent as often crime or terrorism is facilitated by an insider – a pilot, a baggage handler, etc. The article argues that: “Last December, two men were arrested and charged with operating a […]

Behaviour Analysis

Multi-channel behavior detection is core to our safety and security.

Having just spent another week with our Emotional Intelligence Academy team and an integrated group of intelligence and security agency professionals in Europe (as part of a 2-year initiative) I am warmed by the commitment and dedication to the common agenda of public/national safety and security around international airports. I was also interested to see […]

Behaviour Analysis

Lie detection is about multiple channel scanning and skilful engagement – research article

EIA’s Peer reviewed research into multi-channel analysis in high stake contexts has been published in the Corpora Journal. Link and Extract: Archer, D.E. & Lansley, C.A.. 2015. Public appeals, news interviews and crocodile tears: an argument for multi-channel analysis. In this paper, we propose a Six Channel Analysis System (SCAnS) for the (semi-)automatic investigation of […]

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