★

As featured on Discovery Channel's Faking It

Conference 2026 – Manchester, 19–21 May

0161 250 6262 [email protected]

👤

For Individuals

Discover, build, and certify your emotional intelligence

View all pathways →

Discover & Learn

e-Factor® EI Assessment Flagship

Measure your emotional intelligence with our validated tool

Personal Style Assessment

Understand your communication and behavioural style

SCAnS® Certificate Popular

2-day body language & behaviour analysis workshop

Statement Analysis Workshop

Analyse written statements for credibility

iALERT Personal Safety

Situational awareness and threat detection

Get Certified

Certification Pathways

All routes from beginner to certified trainer

SCAnS® Trainer

e-Factor® Analyst

e-Factor® Trainer

Coaching & Digital

EQ Accelerator™ Coaching New

1:1 coaching – Foundation, Sprint & Intensive

Self-Paced Digital

Spot the Lie New

Body Language Masterclass New

Browse all digital courses → Workshop calendar & dates →

🏢

For Organisations

Develop emotionally intelligent leaders across your organisation

Overview page →

Corporate Solutions

Bespoke In-House Training

Tailored programmes at your premises or online

Team EQ Audit Popular

e-Factor® for teams

£129/person (5+)

Leadership & EI Development

Assess → Train → Coach → Review

Corporate Taster Sessions

Sector Programmes

Financial Services

Fraud detection & client EI

Law Enforcement & Security

SCAnS for investigators, iALERT for frontline

Patient safety, empathy & burnout prevention

View all sector programmes →

Get Started

Book a Free Discovery Call

Talk to our team about your needs

Not sure where to start?
Most organisations begin with a Team EQ Audit or Taster Session.

📊

Assessments

Scientifically validated tools to measure emotional intelligence

All assessments →

For Individuals

e-Factor® Flagship

3 tiers: Assessment Only, + Debrief, or + Coaching

Personal Style Assessment

For Teams & Organisations

£129/person (5+)

Compare EI Tools

e-Factor vs MSCEIT vs EQ-i vs TEIQue

🎓

Academic

Postgraduate programmes with Manchester Metropolitan University

Academic overview →

MSc Programmes

MSc Applied Emotional Intelligence Flagship

The world's leading master's rooted in EI

MSc Communication, Behaviour & Credibility Analysis New

Intelligence, security & consulting

Partnership & Research

Manchester Metropolitan University

Partnership, research & campus

Research & Methodology

Peer-reviewed publications & SCAnS

Quick Links

Request a prospectus → Book an academic consultation → Meet Dr Cliff Lansley →

ℹ️

About EmotionIntell

Our story, team, research, and media presence

About us →

Company

Mission, values & 25 years of milestones

Dr Cliff Lansley, Aaron Garner & faculty

Global Trainer Network

Certified trainers across 20+ countries

Credibility

As Seen On / Media

Discovery Channel, Channel 5 & press

Research & Methodology

Peer-reviewed publications & SCAnS

Contact

Phone, email, Manchester office

Conference 2026

Manchester, 19–21 May

📚

Resources

Guides, blog, research, and free downloads

Resources hub →

Learn

What is Emotional Intelligence?

Business case & statistics

How to Develop EI

Practical steps & pathway

Body Language Analysis New

The science behind reading behaviour

Blog

Emotional Intelligence

Body Language & Behaviour

Leadership & Workplace

Deception & Credibility

Research & Science

View all blog posts →

Free Downloads

5 Body Language Signals Free

PDF – email sign-up

EI Self-Assessment Checklist Free

Quick self-assessment

Conversation Framework Free

3-step framework

👤

For Individuals

▶

View all pathways →

Assessments

e-Factor® EI Assessment

Personal Style Assessment

Open Workshops

SCAnS® Certificate (2-Day)

Statement Analysis

iALERT Personal Safety

Certifications

Certification Pathways

SCAnS® Trainer

e-Factor® Analyst

e-Factor® Trainer

Coaching & Digital

EQ Accelerator™ Coaching

Spot the Lie – Micro Course

Body Language Masterclass

Workshop calendar → Conference 2026 →

🏢

For Organisations

▶

Overview page →

Bespoke In-House Training

£129/person (5+)

Leadership & EI Development

Corporate Taster Sessions

Sectors

Financial Services

Law Enforcement & Security

Book a free discovery call →

📊

Assessments

▶

All assessments →

e-Factor® EI Assessment

Personal Style Assessment

£129/person (5+)

Compare EI Tools

🎓

Academic

▶

Academic overview →

MSc Applied Emotional Intelligence

MSc Communication, Behaviour & Credibility Analysis

Manchester Met Partnership

Request a prospectus →

ℹ️

About

▶

About EmotionIntell →

As Seen On / Media

Research & Methodology

Global Trainer Network

Conference 2026

📚

Resources

▶

Resources hub →

Guides

What is Emotional Intelligence?

How to Develop EI

Body Language Analysis

Blog

Emotional Intelligence

Body Language & Behaviour

Leadership & Workplace

Deception & Credibility

View all blog posts →

Free Downloads

5 Body Language Signals

EI Self-Assessment Checklist

Conversation Framework

Book a Free Consultation

0161 250 6262 Email us

Communication

🧠

Emotional Intelligence

What Others See but You Don’t – Uncovering Your Blindspots

I’m often asked, in both personal and professional contexts, if I ever miss anything when it comes to human behaviour… The answer, you may or may not be surprised to hear, is “Of course I do!”. Just because I love, live, breathe, teach, AND practice emotional intelligence, mindfulness, and behaviour analysis, that by no means […]

Read article → Try e-Factor®

🧠

Communication

What is the Facial Action Coding System?

The Facial Action Coding System (FACS) is a globally recognised tool used to measure and analyse the full range of human facial expressions. Developed in the 1970s by psychologists Paul Ekman and Wallace V. Friesen, FACS provides a detailed framework for understanding how facial muscles contribute to the display of emotions. It remains the most […]

Read article → Try e-Factor®

🧠

Body Language

Unlocking the Secrets of Communication: The Science of Reading Emotions and Detecting Deception in Coaching and L&D

Emotional intelligence is a crucial factor in coaching and L&D. The ability to accurately read feedback from learners is essential for success, but it can be challenging due to the nuances of communication. Recognising when learners conceal their true thoughts and feelings is particularly valuable, especially when anxiety or lack of confidence is present. Using […]

Read article → Try e-Factor®

🧠

Leadership

A New Vision for Academia

Education should be dynamic, democratic, and constantly evolving. It needs to be driven by passion and exploration, not policed by bureaucracy, ego, or fear. Like any epic journey, deciding to undertake a master’s degree is a big commitment that needs careful consideration and due diligence. Our Master’s Degree in Communication, Behaviour, and Credibility Analysis is no […]

Read article → Try e-Factor®

🧠

Behaviour Analysis

Conducting research with a purpose

Academic research is vital, but it’s pointless if we’re not using it. Academic literature, and the world of academia more generally, can often be seen as being disconnected from the ‘real world in which we spend our time. As we negotiate life’s challenges and trials, it’s sometimes hard for us to see how the work […]

Read article → Try e-Factor®

🧠

Uncategorised

Emotional Intelligence is Simple

Emotional Intelligence is not complicated. Too often, those who teach others about emotional Intelligence overcomplicate it. At its core, EI is straightforward – Can you recognise emotions in yourself? Can you observe them in others? And can you use this knowledge to influence yourself and/or them? Chances are, if you are good at recognising emotions […]

Read article → Try e-Factor®

🧠

Body Language

New to Body Language and Emotional Intelligence?

New to Body Language and Emotional Intelligence? here are a few suggestions to get you started. Finding something new that you are fascinated about is equally exciting as it can be daunting. There is so much information that it can be challenging to know where to start and what to trust. This is certainly the […]

Read article → Try e-Factor®

🧠

Behaviour Analysis

How long does it take to become a lie detector?

This is a question we are often asked, and it depends on who you ask. It also depends on the methodology used for lie detection. Practitioners usually use one or more of the following three methods: Let’s have a look at these. The immediate challenge here is that polygraph subjects can be stressed or fearful […]

Read article → Try e-Factor®

🧠

Emotional Intelligence

The Power to Do Nothing

When is it okay to call people out? One of the most common phrases that I hear when discussing what we do at EIA is something along the lines of, “Wow! Your wife and kids must hate you!”. My usual response is to laugh it off, as the concept of the perpetually cynical behaviour analyst, […]

Read article → Try e-Factor®

🧠

Emotional Intelligence

The inverted pyramid of service leadership: trust and let go… don’t stifle and control your staff.

The last three months have helped to rejuvenate my faith in the inverted pyramid – a leadership concept that I have always had as my guiding compass in work and life. The idea is that we turn leadership on its head and see our role as one of service, not control. And I would ask […]

Read article → Try e-Factor®

🧠

Emotional Intelligence

The gift and curse of anger – a guerrilla in the mist

Anger is a primitive signal from our subconscious that we should pay attention to. It is a ‘call to action’, though the action that anger prompts can sometimes make situations worse, for us, for others, and for our relationships. Anger arises when someone, or something, is interfering with our goals or compromising our values, beliefs, […]

Read article → Try e-Factor®

🧠

Emotional Intelligence

Self-beliefs, Success, and Fleas.

Our beliefs have a profound influence on our success in work and in life – whatever our goals. Our beliefs are the foundation upon which we build many of our thought patterns, our attitudes, and our actions. Unfortunately, these beliefs, particularly self-beliefs, can be limiting in nature. If these are coming from your family or […]

Read article → Try e-Factor®

🧠

Emotional Intelligence

Well-being, empathy and challenging emotions

We are all good at Emotional Intelligence when stakes are low… but what about when we are put to the test? Emotional intelligence(EI) is the ability to perceive, understand and influence our own and others’ emotions across a range of contexts to guide our current thinking and actions to help us to achieve our goals. […]

Read article → Try e-Factor®

🧠

Emotional Intelligence

Babies – an insight into their smiles, gaze and emotional development

This is an emotional intelligence focused post that aims to summarise the development and progression you may want to aim for if you want your child to be awesome. The more we understand about a child’s emotional and social development, the more we can provide what is needed in order for them to develop into […]

Read article → Try e-Factor®

🧠

Emotional Intelligence

What was it that triggered ’emotional contagion’ in the Boris NHS Speech?

A few people have said to me that the Boris post-NHS hospitalisation speech triggered sadness in them… and yet the trigger seemed subconscious. ‘I couldn’t put my finger on what it was that connected with me’. There were some very subtle signals that combined to create this powerful force that psychologists call emotional contagion – […]

Read article → Try e-Factor®

🧠

Emotional Intelligence

Respond or React? – Emotional Intelligence and Managing the Stress of Change and Challenge during COVID-19

Much of our time is spent reacting to others and events around us. We are hardwired to deal with the world as an animal (e.g. a Chimp). The challenge is that these reactions might not always be the best course of action, and as a result, what we do can make others unhappy, make us […]

Read article → Try e-Factor®

XS SM MD LG XL XXL