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Conference 2026

Manchester, 19–21 May

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Mindfulness

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Emotional Intelligence

The Gift and Curse of Anger in the Workplace

Anger is one of the most powerful emotions we experience. When handled correctly, it can drive change, fuel ambition, and even strengthen relationships. But let’s be honest: In the workplace, it’s often seen as a problem. An outburst in a meeting, passive-aggressive emails, or simmering resentment will inevitably erode trust, damage reputations, and create a […]

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Uncategorised

Normal, ordinary and the Window of Tolerance.

Life can feel like a relentless juggling act—work deadlines, family responsibilities, financial pressures—all pulling us in different directions. This constant balancing act sometimes pushes us to the brink of burnout1. But what if we had a way to understand and manage these stressors before they overwhelmed us? Enter the “Window of Tolerance” a powerful framework […]

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Emotional Intelligence

The Battle Within: Navigating the Conflict Between Emotions, Physicality, and Cognition

The competition for physical and mental resources is a formidable challenge that humans face, and it becomes even more complex when strong emotions take control of our thinking and physical abilities. Our overall capacity is limited across the three human domains of emotion, cognition, and physicality. This is illustrated in the “CEP (Cognitive, Emotion, Physical) […]

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Uncategorised

Emotional Intelligence is Simple

Emotional Intelligence is not complicated. Too often, those who teach others about emotional Intelligence overcomplicate it. At its core, EI is straightforward – Can you recognise emotions in yourself? Can you observe them in others? And can you use this knowledge to influence yourself and/or them? Chances are, if you are good at recognising emotions […]

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Emotional Intelligence

3 Simple Methods to Quieten the Mind & Focus

To pay attention to a task at hand, we first must learn to become aware of and then quieten those swirling thoughts and/or emotions. Here are some everyday activities, methods and practices that people around the world use to focus attention, clear their minds, or still an inner dialogue. Another common psychological practice is visualisation, […]

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Emotional Intelligence

The inverted pyramid of service leadership: trust and let go… don’t stifle and control your staff.

The last three months have helped to rejuvenate my faith in the inverted pyramid – a leadership concept that I have always had as my guiding compass in work and life. The idea is that we turn leadership on its head and see our role as one of service, not control. And I would ask […]

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Emotional Intelligence

The gift and curse of anger – a guerrilla in the mist

Anger is a primitive signal from our subconscious that we should pay attention to. It is a ‘call to action’, though the action that anger prompts can sometimes make situations worse, for us, for others, and for our relationships. Anger arises when someone, or something, is interfering with our goals or compromising our values, beliefs, […]

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Emotional Intelligence

Self-beliefs, Success, and Fleas.

Our beliefs have a profound influence on our success in work and in life – whatever our goals. Our beliefs are the foundation upon which we build many of our thought patterns, our attitudes, and our actions. Unfortunately, these beliefs, particularly self-beliefs, can be limiting in nature. If these are coming from your family or […]

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Emotional Intelligence

Well-being, empathy and challenging emotions

We are all good at Emotional Intelligence when stakes are low… but what about when we are put to the test? Emotional intelligence(EI) is the ability to perceive, understand and influence our own and others’ emotions across a range of contexts to guide our current thinking and actions to help us to achieve our goals. […]

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Emotional Intelligence

Five strategies for emotion regulation – the core of emotional resilience

Emotional resilience is about our ability to cope with, and adapt to, stressful situations – and at the core of this is emotion regulation, the ability to manage our own emotions. This is centred around the Autonomic Nervous System (ANS). The ANS interacts with the internal organs, including the blood vessels, stomach, intestine, liver, kidneys, […]

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Communication

Being humble… you don’t have to know everything!

This blog was prompted by a comment made by one of our international Diploma students at the end of a two-day Behaviour Analysis workshop. As we were clearing up the training room, I noticed that they were smiling (clearly a genuine smile, and not socially obliged), and they approached me to make the following observation: […]

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Leadership

Managing Bias in The Workplace

Unconscious bias has been talked about a lot lately due to the news that Starbucks is closing 8000 of its stores to train their staff on the very subject. In this article, we explore some of the most common types of biases, why we have them, and what they do to our way of thinking… I wonder […]

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Emotional Intelligence

Move over IQ, there is room for another intelligence up there

I recently asked a group of fourteen people to identify someone (privately) in the room, and rate them on the four point scale as to their ‘judgement of other person’s intelligence’. The criteria were: Low Below average Above average High I then asked them to rate themselves on the same scale. The group were asked […]

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Leadership

Being attentive – as if our life depends on it.

At the heart of behaviour analysis is the ability to be attentive – to notice what you see, hear and smell. When the military or the security services are operational they often draw on a four-level alert system originated by the late Jeff Cooper (ex Maine Corps-US). This is not to be confused with a […]

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Emotional Intelligence

Emotional Intelligence – Ability, Trait or mixed?

If you were to review the existing models of Emotional Intelligence(EI) you would find many commonalities and many differences. Some are geared to leadership or work, some to well-being and some more neutral of context and application. Some incorporate traits, personality and other qualities that reflect the research base for the model or the preferences […]

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Emotional Intelligence

The Science of the Near Miss and Why Slot Machines are the Devil

A near miss is a special kind of failure, It feels a lot like a win. Think back to that time you rolled up that piece of paper and went for that almost impossible shot into your colleagues bin, or the time you were practicing a new dance move that you very nearly performed to […]

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