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Emotional Intelligence

Move over IQ, there is room for another intelligence up there

I recently asked a group of fourteen people to identify someone (privately) in the room, and rate them on the four point scale as to their ‘judgement of other person’s intelligence’. The criteria were: Low Below average Above average High I then asked them to rate themselves on the same scale. The group were asked […]

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Leadership

Being attentive – as if our life depends on it.

At the heart of behaviour analysis is the ability to be attentive – to notice what you see, hear and smell. When the military or the security services are operational they often draw on a four-level alert system originated by the late Jeff Cooper (ex Maine Corps-US). This is not to be confused with a […]

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Behaviour Analysis

The Truth about the Communication Formula – 55/38/7

So… you’re at a training seminar on speaking or presentation skills and you’re given the magic formula: 55% of our communications are through body language, 38% through vocal tone, and only 7% through the actual verbal content. However, are you aware that this formula, although taught on most presentation skills courses to this day, has […]

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Behaviour Analysis

How can psychophysiological changes help us without a polygraph?

I have just completed some work for ITN, a UK TV producer, and we will be highlighting on Channel 5 (August 2017) how the psychophysiological signals gave away Stuart Hazell during a press interview where he was trying his best to disguise his involvement in the horrific murder of his step-granddaughter, Tia. While biometric indicators of […]

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Emotional Intelligence

Emotional Intelligence – Ability, Trait or mixed?

If you were to review the existing models of Emotional Intelligence(EI) you would find many commonalities and many differences. Some are geared to leadership or work, some to well-being and some more neutral of context and application. Some incorporate traits, personality and other qualities that reflect the research base for the model or the preferences […]

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Behaviour Analysis

When others tell lies – They can’t help but leak the truth.

Think for a moment of a few interpretations of each of these following phrases. Assume that they are said to you by a close friend, or from your spouse or domestic partner: “Are you hungry?” “I hate you” “Go ahead”. The first statement could be a genuine interest in your need for food, or it […]

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Communication

Elicitation – would you recognise it?

In a largely safe and pleasant world, we occasionally hear in the news about the fraud, corruption, and terrorism that is threatening our personal safety, our organizations and our countries. A key tool in this the environment is Elicitation. It is used against us. And we use it against the ‘bad- guys/gals’. So how do you know […]

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Emotional Intelligence

Karen Matthews…The real Victim?

Any mother who can allow her child to be open to the abuse Shannon suffered must feel guilty or be evil. I believe that Karen was rightfully convicted following some great police work. However, I have examined the videos and case history and feel we still do not have the full truth here. Between the […]

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Behaviour Analysis

A Behavioral Analysis of Ryan Lochte

4 behavioral indicators that showed Ryan Lochte had more to tell. I’m sure you are aware by now that the ‘armed robbery’ of 4 of the USA swimming team during the Rio Olympics has been found out to be completely false. Whilst the swimmers have now admitted their mistake after being caught out by CCTV, […]

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Emotional Intelligence

Identifying a genuine smile

A smile is the universal signal of enjoyment, excitement, happiness, and joy….But, not all smiles mean a person is happy. There are some different scenarios when one may display a smile without feeling any happiness at all. For example, this may be out of politeness, or more ironically, used to mask an unpleasant emotion. How then, can we trust a […]

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Behaviour Analysis

Using Linguistic Cues for Detecting Fraudulent Accounts

In this Blog we explore the compelling case of using linguistic cues as a powerful tool for predicting and identifying fraudulent accounts. I was talking to a friend of mine discussing performance drags on active equity portfolios. It seem that portfolio managers often experience one or two of the stocks in the portfolio “blow up” exercising downward […]

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The Impact of Training in High-Stake Airport Security Contexts

In this paper, we explore the impact of combining two key components of behavioral analysis into a training course. Secondly, we highlight the key to lie detection is in the questions you ask. Unpredictable questions that are no trouble for a truthful person, yet are a major challenge for the liar creating leakage across six […]

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Emotional Intelligence

Reading Others – Making Sense of Truth and Lies in an L&D setting

What is it that we see and hear from others that helps us believe they are being truthful? A successful coach or L&D practitioner needs to be able to accurately read the information or feedback given off by their coachee or learner in a variety of settings. But how do you ensure that you capture all that […]

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Behaviour Analysis

Peer-Reviewed Research Paper – The Power of the SCAnR model for Public Appeals

Public appeals, news interviews and crocodile tears: an argument for multi-channel analysis Authored by: Dawn Archer and Cliff Lansley Published by: Corpora 2015 Vol. 10 PDF Version In this paper, we propose a Six Channel Analysis System (SCAnS) for the (semi-)automatic investigation of potential deception across all communication channels. SCAnS builds on our current system: Six Channel […]

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Behaviour Analysis

Detection of deception in financial industry

We would all be interested in becoming better at detecting lies, wouldn’t we? There should be a lot of money to be made if we were able to single out those misleading and lying corporate executives. However, it is not such an easy task, although we all do tend to believe (deep down inside) that […]

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Behaviour Analysis

Rivalry Between Islamic terrorists – understanding behavior

As we step back to try to understand the behavior and the motives of those driven to kill others and themselves for a cause it is interesting to see the duplications and differences between recent tragic events. If we review the latest wave of terrorist atrocities experienced in France, Mali, Tunisia, and Egypt and the continuous threat […]

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